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If your item arrives not as described, damaged in transit or does not arrive we will put this right for you.
Our checkout process keeps all your payment details and personal information safe.
We have a 24/7 Support Team. And will answer all your questions as fast as we can. We aim to have an answer for any question within 24 hours.
We provide fully insured shipping all across the globe.
In the unlikely event of an item arriving not as described or that has been damaged in transit we will work with you to put the situation right.
The Order was Placed Online Through our Secure Checkout.
Your Item was Significantly Different to it's Description.
Your Item was Damaged in Transit.
Your Item Never Arrived.
You Reported The Issue within 7 Calendar Days of Delivery.
You are Returning an Accurately Described Item, Outside of the Stated Return Policy.
You Elected to Arrange your Own Shipping.
You Elected to Pick the Item up in Person.
For more information on our buyer protection guarantee, please read buyer protection policy.